Queue Management and Check-in Kiosks

Our queue management and check-in kiosks are the hardware for your queuing system: customers take a numbered ticket or check in on arrival by scanning their booking, and your staff call them in order. Each kiosk combines a tablet or touchscreen with a ticket printer and, if needed, a QR or barcode scanner, in one robust steel unit.

Choose a compact countertop kiosk for reception desks or a standing kiosk for waiting rooms, lobbies and entrances.

Order in the waiting room, without a staffed reception

When customers arrive at the same time, the result is an informal queue, complaints about who came first and a receptionist who cannot step away from the desk. A queue management kiosk issues a ticket with a turn number, so everyone knows their place and can sit down while they wait.

A check-in kiosk goes one step further: customers with an appointment or booking scan their QR code or enter their details, and your system registers the arrival automatically. Your team sees who is waiting and spends their time attending people, not taking names.

Choose your queue management or check-in kiosk

Compact countertop kiosk with ticket printer

A tablet holder mounted on a base that houses the ticket printer. It is the simplest way to set up a take a number machine on a reception counter, pharmacy counter or deli counter. Available with an open printer or with a covered printer that protects the paper roll from tampering.

Compact kiosk with lockable tablet frame

The tablet sits inside a security frame with a lock, and the printer is enclosed in a metal box. Choose this version when the kiosk is unattended in a public area and you need to protect both the tablet and the printer against theft or misuse.

Standing queue management and check-in kiosk

A floor-standing pole kiosk that places the screen at a comfortable height for standing users. It is easy to spot from the entrance, does not take up counter space and works well in hospital corridors, hotel lobbies and bank branches. Several models are available to fit different tablet and screen formats.

Floor-standing kiosk with touchscreen

A freestanding unit with a large portrait screen for a more visible ticket kiosk or self check-in kiosk in high-traffic areas such as hospitals, airports and large offices.

Structures and stands to build your own kiosk

If you already have the devices, the kiosk-type point of sale terminal support and the universal printer and tablet stand let you assemble your own unit. For more parts, see kiosk accessories.

Queue ticket machine or check-in kiosk: what is the difference?

  • Queue ticket machine (ticket dispenser): screen and printer. The customer selects the service and receives a numbered ticket. Ideal for walk-in customers in pharmacies, supermarket counters, public offices and bank branches.
  • Check-in kiosk: screen and scanner, with an optional printer. The customer scans the QR code or barcode of their booking or appointment. Ideal for clinics, hospitals, hotels and events.

Many businesses combine both functions in the same kiosk: customers with an appointment check in, and walk-in customers take a ticket.

Works with your queue management system

We supply the kiosk hardware; the turn numbers and check-in logic come from the queue management software you choose. Because the kiosk holds standard tablets and screens, you can run your provider's app, a web-based queuing system or your own development, and change software without replacing the kiosk.

  • Tablets: iPad, Samsung Galaxy and universal tablets. See our anti-theft tablet stands and lockable universal tablet stands.
  • Ticket printers: thermal printers housed in the base, open, covered or in a metal box.
  • Scanners: QR and barcode readers for bookings, appointments and boarding passes.
  • Turn display screens: show the number being called with our digital signage mounts for wall, ceiling or floor.

Where queue management and check-in kiosks are used

Other types of digital kiosk

If you need customers to pay or scan products, see our self-service kiosks. For menus and food orders, see self-ordering and self-payment kiosks, and for wayfinding or catalogues, information point kiosks. All ranges are in digital kiosks.