Terms and Conditions

Prices

All prices included on www.countermatic.com do not include VAT. Shipping costs, if applicable, will be added at the end of the order.

Customers with a valid EU VAT number are exempt from VAT under the EU intra-community supply rules.
Please, send us your VAT number to the following email address: info@countermatic.com

www.countermatic.com reserves the right to modify products, promotions, commercial conditions, and prices at any time and without prior notice to the customer.

Payment Methods

Payment by Bank Transfer

Payment by bank transfer or deposit must be made including the buyer's first and last name or the company's fiscal name.

Code SWIFT/BIC : CAIXESBBXXX
IBAN : ES89 2100/0377/1502/0024/3553

You can send us the proof of this operation to speed up the management of your order to: info@countermatic.com.

Payment by Credit Card

(VISA, Mastercard, etc.).

Payment through PayPal

Payments are accepted through the PayPal platform.

Graphics of Solutions

They can be consulted on our web page or contact directly for more information.

Shipping Costs

  • There will be no minimum amount per order.
  • Shipping costs will be charged to the customer and will depend on the weight and volume of the order.

Returns

Returns are not accepted unless the product comes defective from manufacturing. In this case, you will have 24 hours to report the incident.

For more information, check our warranty and technical service conditions.

Legal Notice

Countermatic SL commits to not using the data provided by its customers for anything other than correctly attending to the requested orders. This information will only be transferred to companies that collaborate in the provision of the service (such as carriers). It will not be transferred or sold in any other case. Unsolicited advertising will also not be sent. Only the news bulletin will be sent to customers who request it.

In accordance with current legislation, all Countermatic SL customers have the right of access, rectification, cancellation, and opposition of their data. Also, at any time, the customer can express their desire not to receive any type of advertising.

To exercise these rights, customers can email info@countermatic.com.