Legal notice

General terms of use for the Countermatic website

General data

Countermatic, SL, with registered office at C/Monteverde n 22, 28042 Madrid (Madrid), with telephone 917 410 168, contact email info@countermatic.com.

Tax identification number

VAT ES-B83168005

Acceptance of general conditions

The general conditions set out below govern the use of the Countermatic website.

The use of the Countermatic website confers the status of a user of the Countermatic website and involves full and unreserved acceptance of all the general conditions published at the time the user accesses the site.

Therefore, it is recommended that users carefully read the content of the general conditions each time they intend to use the website.

Use of cookie technology

Countermatic uses cookies when a user browses the Countermatic website. These cookies are only associated with an anonymous user and his computer and do not provide references that allow the user's name and surname to be deduced.

Countermatic cookies cannot read data from your hard drive or read cookie files created by other service providers.

Countermatic encrypts the user's identification data for greater security. Through cookies, Countermatic can recognize registered users after they have registered for the first time, without having to register every time they visit the Countermatic website.

The user has the option to configure his browser to be notified on screen of the receipt of cookies and to prevent the installation of cookies on his hard drive.

To use the Countermatic website, it is not necessary for the user to allow the installation of cookies sent by Countermatic. However, such non-installation will require the user to register each time they access a service that requires prior registration.

No license

Countermatic does not grant any license or authorization of any kind on its industrial or intellectual property rights or on any other property or right related to the Countermatic website, the services, or the contents, except in those cases where it is expressly contracted or determined.

Denial and withdrawal of access to the website and/or services

Countermatic reserves the right to deny or withdraw access to its website, at any time and without notice, to those users who fail to comply with these general conditions or any applicable specific conditions.

Applicable legislation

These general conditions are governed by Spanish law.

Legal information for data collection

In accordance with article five of Organic Law 15/1999, we inform you that the data collected in these forms will be part of a data file of the Countermatic company. The purpose of the information collected will be the management of your purchase orders, as well as the performance of any commercial activity by the company.

Customer registration procedure

The customer hereby expressly accepts the conditions and terms set out below:

Purchasing process in our e-commerce

Customer registration

The first step that any unregistered user of the e-commerce offered by Countermatic on its website must complete is to register as a customer of the same in order to be able to use its commercial services.

Confirmation of customer registration

Once the customer's identification data has been entered and the terms of contract and privacy have been accepted by the customer, Countermatic will proceed, after reviewing the data, to confirm the customer's registration by sending an email to the address used by the customer as an identification key.

Customer identification

Once the customer is registered in Countermatic's e-commerce, to be able to use its services, they must enter their email address and password in the Identification option, within the Your Account section.

Product Showcase

The purchasing process begins with the customer selecting items, which are available on the main page divided by families (identified by a column with different rows where each one includes a family that unfolds into the various products offered by Countermatic).

The product showcase presented by Countermatic, SL. in the different sections of its website, is subject to any kind of change or discontinuation of its products without prior notice, both in its characteristics and price. Its presentation on our website does not imply the availability of the product for sale at any time.

Shopping Cart

The customer will add the items to their shopping cart as they select them with the icon represented by a shopping cart that is included next to the description and price of the item on the page that collects all the items from the different products offered by Countermatic.

Intellectual Property

All contents of www.countermatic.com are the intellectual property of the company, and are protected according to current national and international Intellectual Property legislation.

The use of the content of our website without written authorization from the company is absolutely prohibited. It is forbidden to set this page as a frame for others, however, you can set a link to our internet address (URL of the website) as long as it is not related to false, inaccurate, incorrect statements, that can induce error or confusion or that are contrary to the law, morality or good customs.