Once the counterfeit money detector detects a suspicious bill...
Ideally, before receiving a suspicious bill, the employee would be familiar with the company's policy on such bills and know what to do with them. However, if upon receiving a bill and the NEW CHICAGO counterfeit bill detector determines that the bill is counterfeit, follow these recommendations:
- Do not argue with the customer.
- Tell them you need to speak with your superior or security personnel. To avoid claims, ensure that the bill remains in sight of the customer at all times.
- Alert your superior or security service to speak with the customer.
- Try to mentally retain the physical appearance of the customer.
- If possible, do not return the bill to the customer.
- Try to detain the customer, but do not take risks.
- If the customer tries to leave the establishment despite being told to wait for the police, do not try to stop them.
- If they leave in a car, note the license plate and model of the vehicle.
- Alert the police.
- Hand over the dubious bill to your superior or security staff as soon as possible so they can turn it over to the police.
- Do not act heroically. Ensure your safety at all times.
If you suspect the authenticity of a bill, do not finalize the transaction with the customer. Try to retain the bill and give the customer a receipt in exchange.
The counterfeit bills are worthless, so it's advisable to always use the counterfeit bill detector NEW CHICAGO.
Circulating a bill that is known or suspected to be counterfeit is a criminal act.
