Why does the payment terminal model determine the support you need?
Each payment terminal brand has its own dimensions, cable routing slots and geometry. A support designed for the Ingenico Move 5000 does not fit correctly with a Verifone V400m, even though both are countertop payment terminals of a similar size.
Choosing the wrong support results in poor adjustment —the terminal may become loose or cannot be rotated correctly—, cables that do not pass through the intended channels and, in many cases, a security system that does not lock properly.
The article best POS systems and payment terminals 2026 on our blog helps you understand the differences between the main brands on the market. Here, we focus on which support each one requires.
Ingenico payment terminal support: the most requested in Spain
Ingenico —now Worldline— is the most widespread payment terminal brand in Spain. It is the terminal that most banks and financial institutions provide as the default option for retailers and hospitality businesses.
This means that Ingenico supports are the most requested products in the Countermatic catalogue.
Support for Ingenico Move 5000
The Ingenico Move 5000 support is the most common Ingenico model in hospitality and retail environments.
The support is installed on the counter using four screws or double-sided adhesive, and the payment terminal is perfectly secured in the tray designed according to its exact dimensions.
The standard pole measures 120 mm, with a 200 mm option available for higher counters.
The support's rotating handle allows the terminal to be turned towards the customer at the time of payment without having to remove it from the support. It offers 330° rotation and 140° tilt, covering any working position.
Support for Ingenico Lane 3000
The Ingenico Lane 3000 payment terminal support is the most common countertop model from Ingenico in supermarkets and large retail stores.
The support is specifically designed for its dimensions and cable routing slots, allowing the power and data cables to pass neatly through the inside of the pole.
Support for Ingenico APOS A8
The support for the Ingenico APOS A8 is one of the most robust models in the Countermatic catalogue.
With 330° rotation, 180° tilt and a rotating handle, it is designed for high-intensity hospitality environments where the terminal processes dozens of transactions per hour.
Discover the full range of Ingenico supports at Countermatic.
Verifone payment terminal support: angle adjustment and improved ergonomics
Verifone is the second most widely used manufacturer in Spain, especially in medium-large retail and hospitality businesses. Its terminals have a slightly different design compared to Ingenico —larger screens and more flexible connectivity—, and Countermatic supports are adapted to these specific requirements.
Support for Verifone V400m
The support for the Verifone V400m payment terminal is the most popular Verifone model in Spain.
The Countermatic support for this model is manufactured from high-quality steel, with a handle to facilitate rotation and slots at the ends for cable routing.
It can be installed with a 120 mm pole or as a wall-mounted version. It is the best-selling model in retail stores and restaurants using Verifone terminals.
Support for Verifone VX680
The support for Verifone VX680 is Verifone’s wireless model, designed for hospitality environments where staff collect payments directly at the table.
The Countermatic support for the VX680 includes a 20 cm extendable arm with height adjustment, allowing the terminal to be positioned exactly where needed on the bar or payment counter.
Support for Verifone P200 / P400 (PIN PAD)
The Verifone P200 and P400 models are PIN PAD terminals —used only for entering the customer’s PIN code— that are combined with a cash register or independent POS system.
The Countermatic support for these models allows rotation towards the customer for signing or PIN entry and easily returns to its resting position.
See all Verifone supports in the Countermatic catalogue.
PAX payment terminal support: the fastest terminal needs the right support
PAX is the terminal brand with the largest and most intuitive touchscreen on the market. With processing speeds below 1 second and 4G/WiFi connectivity, it is the preferred option in modern hospitality and retail environments where checkout speed is critical.
PAX requires a support that allows quick rotation towards the customer while maintaining stability. Countermatic supports for PAX are designed with the Flexipole attachment system, which allows the terminal to be quickly released to hand it to the customer and securely locked back into place in a single movement.
Supports for Castles, Spire, Sunmi and Miura
Countermatic offers specific supports or universal adapters for terminals from these brands:
- Castles: widely used in hospitality and medium-level retail. Countermatic has specific trays for the most common models.
- Spire: mainly used by large companies and distribution chains. Spire supports allow controlled movement so the terminal remains in the optimal position without risk of falling.
- Sunmi: the most advanced Android terminal. With screens from 5 to 7 inches, its support needs to adapt to a format closer to a tablet than a conventional payment terminal.
- Miura: commonly used in integrated payment solutions. Countermatic offers adapters for the most widespread models.
Universal payment terminal support: when the model does not matter
If you cannot find a specific support for your terminal, or you prefer a solution that works with any current or future model, Countermatic’s universal support with FlexiGrip system is the answer.
The FlexiGrip has four adjustable arms that adapt precisely to the size of the terminal. It is compatible with:
- Ingenico: i3070, iPP320/350, iWL220/250, iCT220/250, Move 5000 and others.
- Verifone: V400m, V240m, VX680, P200, P400 and others.
- PAX: all current models.
- Castles, Spire, Sunmi and Miura: standard market models.
Explore the complete range of universal payment terminal supports available at Countermatic.
Summary table: recommended support according to the payment terminal model
| Payment terminal model | Recommended support |
|---|---|
| Ingenico Move 5000 | Specific Ingenico Move 5000 support |
| Ingenico Lane 3000 | Specific Ingenico Lane 3000 support |
| Ingenico APOS A8 | Specific APOS A8 support |
| Verifone V400m | Specific V400m steel support |
| Verifone VX680 | Support with VX680 extendable arm |
| Verifone P200 / P400 | Rotating PIN PAD support |
| PAX (all models) | PAX adapter + Flexipole system |
| Castles / Spire / Miura | Specific adapter according to the model |
| Sunmi (tablet type) | Universal tablet support |
Frequently asked questions about payment terminal supports
Can I use the same support if my bank changes my payment terminal?
If you have a specific support for the old model, you will probably need a new support or adapter.
If you have a universal FlexiGrip support, in most cases you only need to recalibrate the guides to adapt them to the new terminal at no additional cost.
Therefore, if your bank changes terminals frequently, the universal support is the best long-term choice.
What happens if my payment terminal model is not listed in the Countermatic catalogue?
Countermatic has been manufacturing payment terminal supports for more than 20 years and works with practically all models available on the European market.
If your model does not appear in the online store, contact their team directly: they design custom adapters for non-standard models and also offer personalised solutions for large-scale projects.
Are Countermatic supports compatible with bank-supplied payment terminals provided under leasing agreements?
Yes. The support is an external accessory that does not modify the terminal in any way.
The payment terminal simply rests on the support and can be removed at any time using the corresponding key or tool. It does not interfere with the terminal leasing agreement.
Can these supports be used in high-humidity environments, such as kitchens or bar counters?
Countermatic supports are manufactured from steel with finishes resistant to intensive use.
They are suitable for hospitality environments such as bar counters, kitchens or service areas.
For environments with extreme humidity or direct exposure to water, contact Countermatic to find out about options with a higher level of protection.
